Fargo-electronic C16 User Manual download pdf (Page 39)

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Persona C16 Card Printer Service Manual (Rev. 5.0)

Print Process Errors

Resolving a Headlift Error

Symptom: The Printhead continuously cycles or does not cycle at all.

Step Procedure

1 Cycle the Headlift Motor.

a. Press both buttons on the front control panel.

b. Verify that the Headlift Motor turns.

• If the Motor does not turn, continue to Step 2.

2 Test the Headlift Motor.

a. Unplug the Printer.

b. Remove the back cover.

c. Disconnect the Headlift Motor from the Main Board.

d. Connect a 9-volt battery to the Head Motor.

• If the Motor does not turn, replace it. See the Replacing the Headlift

Motor Assembly (830143) in Section 5, page 170.

• If the Motor does turn, continue to Step 3.

3 Test the Headlift Sensor.

a. Remove the back cover.

b. Attach the positive lead from a Digital Voltmeter to Pin 1 of J6. Attach the

negative lead to the Pin 3 of J6.

• If open, the Sensor should read 0.17 to 0.9 VDC.

• If closed, the Sensor should read 4.9 to 5.5 VDC.

c. Replace the Sensor if the voltages do not read correctly. See the Replacing

the Printhead Harness Assembly (830162-00) procedure in Section 5, page

167.

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Fargo-electronic C16 User Manual Page 39